Refund Policy

Last Updated: 2 June 2025

At Dakota Ross, we strive to provide high-quality services tailored to each client’s needs. Please read our Refunds Policy below.

1. Refunds for Services

Our services are typically provided on a consultation, coaching, or project basis. Because of the time, expertise, and personalized approach we bring to each project, we do not generally offer refunds once work has begun or a session has been completed.
If you believe there was a problem with the service provided, please contact us within 14 days of your session or project delivery at info@dakotaross.com to discuss possible resolution options.

2. Deposits and Retainers

Any deposits or retainers paid to secure our services are non-refundable unless otherwise stated in a specific service agreement.
If Dakota Ross cancels or is unable to deliver the agreed-upon services for any reason, we will discuss refunding or crediting any deposit or retainer paid.

3. Exceptional Circumstances

We understand that unexpected circumstances can arise. If you feel your situation warrants special consideration, please reach out to us directly at info@dakotaross.com, and we’ll be happy to discuss how we can best address your needs.

4. Contact Us
For questions about this Refunds Policy or to discuss a refund request, please email us at info@dakotaross.com.